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Pocket 4K + metabones speedbooster problem

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  • Pocket 4K + metabones speedbooster problem

    Heey guys,

    I have a problem with my Pocket 4K + metabones xl speedbooster. The iris does not appear on the screen anymore?
    I tested a sigma lens and a canon lens. Iris stays the same. I disconnected the lenses, disconnected the speedbooster. But still nothing?

    (already updated the firmware of the speedbooster)

    What can I do?

    Thanks!
    Last edited by polaroid22; 01-05-2019, 03:50 PM.

  • #2
    Have you tried cleaning the contacts between the lens and the camera?

    Comment


    • #3
      So I tried with a native m43 lens on pocket 4K. Works without a problem.
      Tested with viltrox speedbooster on pocket 4K, works without a problem.
      Tested with metabones speedbooster on GH5, works without a problem.

      Only the metabones speedbooster on the pocket 4K, do not function together... Now I am not sure if this is blackmagic problem or a metabones problem or both..

      Comment


      • #4
        Well, first, yiu gavep tested the PK camera with two different devices, lens and Vitrox, and it works, so this eliminates the camera as the issue. I assume you are using the Canon version of the Metabones Speed Booster, which needs a firmware update to work properly on the new Pocket 4K. This is why is why it works on the GH5, but not the new Pocket 4K. You need to be contacting Metabones to get this fixed.
        Cheers

        Comment


        • #5
          Originally posted by Denny Smith View Post
          Well, first, yiu gavep tested the PK camera with two different devices, lens and Vitrox, and it works, so this eliminates the camera as the issue. I assume you are using the Canon version of the Metabones Speed Booster, which needs a firmware update to work properly on the new Pocket 4K. This is why is why it works on the GH5, but not the new Pocket 4K. You need to be contacting Metabones to get this fixed.
          Cheers
          Bada-Bing, Bada-Boom, all over your nice ivy league suit.
          Cameras: Blackmagic Cinema Camera, Blackmagic Pocket Camera (x2), Panasonic GH2 (x2), Sony RX100 ii, Canon 6D, Canon T2i,
          Mics: Sennheiser, AKG, Shure, Sanken, Audio-Technica, Audix
          Lights: Every Chinese clone you can imagine

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          • #6
            Yep, just update the firmware. I had the same issue on mine (I also have a Viltrox). After firmware update, it worked like a charm

            Comment


            • #7
              I already updated the firmware to the latest version(as I said in opening post), does not work.
              I already mailed metabones and bm. Did not get any response yet

              Comment


              • #8
                Interested in this topic. I have same combo with Canon 35 2 IS and 24-105 4 IS and both works fine. Aperture control is sometime lost but not often. Usually when I wiggle with lens. Waiting for SmallRig support for Metabones, then I should be ok.

                Comment


                • #9
                  Yeah I have seen youtube video's of people having this combo where it just works fine. Not sure why it doesn't work for me. Do you know what that lever/wheel/button thing on the metabones does?

                  Comment


                  • #10
                    I believe it is for mounts/lenses which does need more power. You can power metabones via usb and change aperture with that thing if I am not mistaken.
                    Btw just found dead pixel on my pocket. I thought my unit is fine, but no luck more me too.

                    Comment


                    • #11
                      On facebook there were 4 other users with the same problem.
                      Metabones told me to send it in. (shipping costs are over 75€ to hongkong... so not sure If I will send it in at all)

                      Comment


                      • #12
                        Originally posted by polaroid22 View Post
                        On facebook there were 4 other users with the same problem.
                        Metabones told me to send it in. (shipping costs are over 75 to hongkong... so not sure If I will send it in at all)
                        This is why you should buy by local reseller. If something do not work you can bring it back to the reseller.
                        And he have to deal with hongkonk.

                        Comment


                        • #13
                          Originally posted by S_Berger View Post
                          This is why you should buy by local reseller. If something do not work you can bring it back to the reseller.
                          And he have to deal with hongkonk.
                          Sure but the thing is already older then 2 years, so the store would not deal with it either..

                          Comment


                          • #14
                            Had to send my metabones in, out of warranty so it was 100 AUD all up to have it sent there and returned. There was no physical damage, it simply stopped working, my pc would show a folder with firmware ini in it but the metabones app wouldn’t recognise. Took them a month but I was glad to have it fixed. So in one way it was nice to get a free repair but pay postage on a 900 AUD item but on the other hand there was zero reason for a 900 AUD item to have stopped working. Communication was pretty awful, I had to contact them to confirm they received it then it simply showed up later, they never told me what was wrong.

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                            • #15
                              Originally posted by Ryanite View Post
                              Had to send my metabones in, out of warranty so it was 100 AUD all up to have it sent there and returned. There was no physical damage, it simply stopped working, my pc would show a folder with firmware ini in it but the metabones app wouldn’t recognise. Took them a month but I was glad to have it fixed. So in one way it was nice to get a free repair but pay postage on a 900 AUD item but on the other hand there was zero reason for a 900 AUD item to have stopped working. Communication was pretty awful, I had to contact them to confirm they received it then it simply showed up later, they never told me what was wrong.
                              Yeah would be great if they could fix this over the internet. Like i have no problem connecting the metabones through USB to my pc and give them access with teamviewer or something. But not sure if its software or a mechanical part. Allthough weird why it has no problem with a GH5..

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