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mbeck
04-20-2015, 05:52 AM
When I try to get on the site this morning, it takes me to a domain reg site. Like it got bought by someone. But it works fine on my phone using LTE. We have ATT internet at work.

anyone else having problems getting online?

Park Edwards
04-20-2015, 08:09 AM
When I try to get on the site this morning, it takes me to a domain reg site. Like it got bought by someone. But it works fine on my phone using LTE. We have ATT internet at work.

anyone else having problems getting online?

Same. Mobile is fine. I thought my work blocked it.

Jason Ramsey
04-20-2015, 11:18 AM
Sorry about that. The domain name failed to auto-renew. All is taken care of now, but it may take some time for the site to properly resolve for all users.

Somnio
04-20-2015, 11:25 AM
--And we're back. Well saved, Jason!

Let the (techno) circle jerk resume, boys.

Frank Glencairn
04-20-2015, 12:47 PM
Its working for me only when I use this: http://96.30.50.45/

PaulDelVecchio
04-20-2015, 08:48 PM
I can't access the site on my iPhone but I can with my laptop and workstation.

Jason Ramsey
04-20-2015, 09:46 PM
please keep me posted. If it isn't fully resolving for everyone in the next 24 hours, then may need to look a little further into it.

Frank Glencairn
04-20-2015, 11:45 PM
Still only via http://96.30.50.45/ , and yes I cleared cache and cookies.
Even if I google BMCUser and click on the link, I still get that Namecheap site

For some strange reason, it works on the tablet, though it's connected to the same Wifi as my laptop.

Akos
04-21-2015, 05:10 AM
It's on and off here, I could access for half a day yesterday afternoon, then namecheap again, now I can access it again. Your tablet might have the ip cached in its dns cache, Frank, that would explain what you are experiencing.

Frank Glencairn
04-21-2015, 05:43 AM
Cleaned the DNS cache on my desktop and laptop - no dice :-(

garyincalifornia
04-21-2015, 07:20 AM
It went out yesterday... came back... went away again and is back this morning... only using my lap top...

ty_lowcountry
04-21-2015, 10:41 AM
Still only working for me by going to on my laptop http://96.30.50.45/
Works fine on my iPhone
East coast USA

UPDATE: Now working on my laptop

PaulDelVecchio
04-21-2015, 11:26 AM
Working perfectly from my iPhone now as of 12pm est today and still working on my laptop and desktop as of yesterday.

Frank Glencairn
04-22-2015, 04:05 AM
Update: no update - fine on the tablet, still not working on desktop and laptop

Park Edwards
04-22-2015, 07:27 AM
same. work desktop namecheap on three different browsers. phone is fine.

combatentropy
04-22-2015, 03:30 PM
"There are only two hard things in computer science: cache invalidation and naming things." --- Phil Karlton

I'm no expert on DNS propagation, but your problems may be out of the hands of the webmaster. He sets up DNS in one place. Then it is up to the Internet to spread the news across the whole world that bmcuser.com is 96.30.50.45.

It may also be up to your little device. Often DNS is cached for long periods. There are steps to flush your computer's DNS cache in the Google!

Jason Ramsey
04-22-2015, 08:40 PM
You could always try power cycling your modem/router.

But, it seems a little long now. I will look into this further if this hasn't resolved itself by morning for everyone.

Jason Ramsey
04-24-2015, 08:05 AM
anyone still having problems?

Frank Glencairn
04-24-2015, 11:24 AM
It's all good. Works again as usual, since this morning.